Intricately incident
Hardware incident with our primary database
Intricately experienced a critical incident on November 29, 2024 affecting List Enrichment and Company API and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
List EnrichmentCompany APIEnrichmentSmart ListsEnrichment APIData Snapshots APILogin and SignupChrome ExtensionEvents API
Update timeline
- identified Nov 29, 2024, 11:17 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 29, 2024, 11:22 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 30, 2024, 12:09 AM UTC
This incident has been resolved.