Intric Outage History

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Intric had 30 outages in the last 2 years totaling 27h 3m of downtime — averaging 1.2 incidents per month.

There were 30 Intric outages since October 13, 2025 totaling 27h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.intric.ai

Minor June 16, 2026

Transcription pipeline issues

Detected by Pingoru
Jun 16, 2026, 07:00 AM UTC
Resolved
Jun 16, 2026, 07:00 AM UTC
Duration
—
Affected: Intric portal
Timeline · 3 updates
  1. investigating Jun 16, 2026, 06:44 AM UTC

    Status: Investigating We are currently experiencing issues with our transcription pipeline. Transcription requests may fail or not be processed. We are investigating the issue and will provide updates as soon as we have more information. Affected components Intric portal (Degraded performance)

  2. monitoring Jun 16, 2026, 06:55 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components Intric portal (Degraded performance)

  3. resolved Jun 16, 2026, 07:00 AM UTC

    Status: Resolved The issue has been resolved. Affected components Intric portal (Operational)

Read the full incident report →

Minor June 15, 2026

Elevated error rates in Anthropic Claude Opus 4.8

Detected by Pingoru
Jun 15, 2026, 09:36 AM UTC
Resolved
Jun 15, 2026, 09:36 AM UTC
Duration
—
Affected: Global Models
Timeline · 2 updates
  1. monitoring Jun 15, 2026, 06:37 AM UTC

    Status: Monitoring Anthropic is currently experiencing elevated error rates for Claude Opus 4.8. Using this model may result in failed or delayed responses. Affected components Global Models (Degraded performance)

  2. resolved Jun 15, 2026, 09:36 AM UTC

    Status: Resolved The Anthropic issue has been resolved. Claude Opus 4.8 is now fully operational. Affected components Global Models (Operational)

Read the full incident report →

Minor June 8, 2026

Some EU hosted models are currently unavailable

Detected by Pingoru
Jun 08, 2026, 07:38 PM UTC
Resolved
Jun 08, 2026, 07:38 PM UTC
Duration
—
Affected: Intric Models
Timeline · 3 updates
  1. identified Jun 08, 2026, 09:46 AM UTC

    Status: Identified The following models are currently unavailable. Using these models will result in failed requests: • KB-Whisper Large EU • Multilingual E5 Large Instruct The issue has been identified and we are working on a fix. Affected components Intric Models (Partial outage)

  2. monitoring Jun 08, 2026, 01:02 PM UTC

    Status: Monitoring A fix has been implemented for Multilingual E5 Large Instruct and we are monitoring the situation. Affected components Intric Models (Partial outage)

  3. resolved Jun 08, 2026, 07:38 PM UTC

    Status: Resolved This incident has been resolved. Affected components Intric Models (Operational)

Read the full incident report →

Minor June 2, 2026

Elevated error rates in Anthropic Claude Opus 4.7

Detected by Pingoru
Jun 02, 2026, 11:58 AM UTC
Resolved
Jun 02, 2026, 11:58 AM UTC
Duration
—
Affected: Global Models
Timeline · 3 updates
  1. monitoring Jun 02, 2026, 06:41 AM UTC

    Status: Monitoring Anthropic is currently investigating elevated error rates for Claude Opus 4.7. Using this model may result in failed or delayed responses. Affected components Global Models (Degraded performance)

  2. monitoring Jun 02, 2026, 06:55 AM UTC

    Status: Monitoring In addition to Claude Opus 4.7, Claude Opus 4.6 and Claude Sonnet 4.6 are also experiencing elevated error rates. Using these models may result in failed or delayed responses. Affected components Global Models (Degraded performance)

  3. resolved Jun 02, 2026, 11:58 AM UTC

    Status: Resolved The Anthropic issue has been resolved. Claude Opus 4.7, Claude Opus 4.6, and Claude Sonnet 4.6 are now fully operational. Affected components Global Models (Operational)

Read the full incident report →

Minor June 1, 2026

Degraded performance for Swedish Hosted - Managed by Intric model

Detected by Pingoru
Jun 01, 2026, 06:46 AM UTC
Resolved
Jun 01, 2026, 06:46 AM UTC
Duration
—
Affected: Intric Models
Timeline · 3 updates
  1. investigating May 28, 2026, 08:57 AM UTC

    Status: Investigating Our Swedish hosted model is currently experiencing degraded performance due to high load. Customers using this model may experience significantly slower response times or increased latency. We are actively investigating the issue. Affected components Intric Models (Degraded performance)

  2. investigating Jun 01, 2026, 06:44 AM UTC

    Status: Investigating We have implemented a fix and are monitoring performance. Affected components Intric Models (Operational)

  3. resolved Jun 01, 2026, 06:46 AM UTC

    Status: Resolved We have implemented a fix and are monitoring performance. Affected components Intric Models (Operational)

Read the full incident report →

Minor May 22, 2026

Elevated error rates in Anthropic Claude models

Detected by Pingoru
May 22, 2026, 09:14 AM UTC
Resolved
May 22, 2026, 09:14 AM UTC
Duration
—
Affected: Global Models
Timeline · 2 updates
  1. monitoring May 22, 2026, 06:37 AM UTC

    Status: Monitoring Anthropic is currently experiencing elevated error rates. Using these models may result in failed or delayed responses. Affected models: • Claude Opus 4.7 • Claude Haiku 4.5 Affected components Global Models (Degraded performance)

  2. resolved May 22, 2026, 09:14 AM UTC

    Status: Resolved The Anthropic issue has been resolved. Claude Opus 4.7 and Claude Haiku 4.5 are now fully operational. Affected components Global Models (Operational)

Read the full incident report →

Minor May 6, 2026

Elevated error rates across Anthropic Claude models

Detected by Pingoru
May 06, 2026, 05:41 PM UTC
Resolved
May 06, 2026, 05:41 PM UTC
Duration
—
Affected: Global Models
Timeline · 2 updates
  1. monitoring May 06, 2026, 03:43 PM UTC

    Status: Monitoring Anthropic is currently experiencing elevated error rates affecting multiple Claude models. Customers who use these models may experience failed or delayed responses. Affected components Global Models (Degraded performance)

  2. resolved May 06, 2026, 05:41 PM UTC

    Status: Resolved The issue has been resolved and all affected Claude models are fully operational. Affected components Global Models (Operational)

Read the full incident report →

Minor May 6, 2026

Due to a provider issue, some Swedish hosted models are currently experiencing an outage.

Detected by Pingoru
May 06, 2026, 03:15 PM UTC
Resolved
May 06, 2026, 03:15 PM UTC
Duration
—
Affected: SWE Models
Timeline · 3 updates
  1. monitoring May 06, 2026, 02:45 PM UTC

    Status: Monitoring Our provider for Swedish hosted models is currently down, affecting all of its models. Customers using the following models will experience failed requests. Completion models: • Llama 3.3 70B Instruct • GPT‑OSS 120B Embedding models: • Multilingual E5 Large Instruct Transcription models: • NB‑Whisper SWE • KB‑Whisper SWE Affected components SWE Models (Partial outage)

  2. monitoring May 06, 2026, 02:51 PM UTC

    Status: Monitoring Our provider for Swedish hosted models has resolved the outage. The previously affected models are now operational and we are continuing to monitor the services. Affected components SWE Models (Operational)

  3. resolved May 06, 2026, 03:15 PM UTC

    Status: Resolved The issue has been resolved and the previously affected models are now fully operational. Affected components SWE Models (Operational)

Read the full incident report →

Minor May 4, 2026

Elevated error rates in Anthropic Claude Opus 4.5

Detected by Pingoru
May 04, 2026, 09:51 AM UTC
Resolved
May 04, 2026, 09:51 AM UTC
Duration
—
Affected: Global Models
Timeline · 2 updates
  1. monitoring May 04, 2026, 08:47 AM UTC

    Status: Monitoring Anthropic is currently experiencing elevated error rates for the Claude Opus 4.5 model. Customers using this model may encounter failed responses. Affected components Global Models (Degraded performance)

  2. resolved May 04, 2026, 09:51 AM UTC

    Status: Resolved The elevated error rates affecting Claude Opus 4.5 have been resolved. Affected components Global Models (Operational)

Read the full incident report →

Minor April 28, 2026

Elevated error rates in Anthropic Claude Haiku 4.5

Detected by Pingoru
Apr 28, 2026, 02:04 PM UTC
Resolved
Apr 28, 2026, 02:04 PM UTC
Duration
—
Affected: Global Models
Timeline · 2 updates
  1. monitoring Apr 28, 2026, 12:38 PM UTC

    Status: Monitoring Anthropic is currently experiencing elevated error rates for Claude Haiku 4.5. Customers using this model may experience failed or delayed responses. Affected components Global Models (Degraded performance)

  2. resolved Apr 28, 2026, 02:04 PM UTC

    Status: Resolved The issue has been resolved and the affected model is now fully operational. Affected components Global Models (Operational)

Read the full incident report →

Minor April 28, 2026

Elevated error rates in Claude Sonnet 4.6 and Claude Opus 4.6

Detected by Pingoru
Apr 28, 2026, 12:35 PM UTC
Resolved
Apr 28, 2026, 12:35 PM UTC
Duration
—
Affected: Global Models
Timeline · 2 updates
  1. investigating Apr 27, 2026, 09:17 AM UTC

    Status: Investigating We are currently experiencing elevated error rates for Claude Sonnet 4.6 and Claude Opus 4.6. Customers using these models may encounter failed responses. Affected components Global Models (Degraded performance)

  2. resolved Apr 28, 2026, 12:35 PM UTC

    Status: Resolved The issue has been resolved and the affected models are fully operational. Affected components Global Models (Operational)

Read the full incident report →

Minor April 23, 2026

Elevated response times for Mistral 3 Large

Detected by Pingoru
Apr 23, 2026, 06:42 AM UTC
Resolved
Apr 23, 2026, 06:42 AM UTC
Duration
—
Affected: EU Models
Timeline · 2 updates
  1. monitoring Apr 17, 2026, 01:00 PM UTC

    Status: Monitoring Mistral is currently experiencing degraded performance affecting Mistral 3 Large. Customers using this model may notice significantly longer response times than usual. Affected components EU Models (Degraded performance)

  2. resolved Apr 23, 2026, 06:42 AM UTC

    Status: Resolved The elevated response times affecting Mistral 3 Large have been resolved and the model is now performing normally. Additionally, we have added Mistral 4 Small as a new available model. Affected components EU Models (Operational)

Read the full incident report →

Minor April 13, 2026

Degraded performance in the Intric completion model

Detected by Pingoru
Apr 13, 2026, 03:36 PM UTC
Resolved
Apr 13, 2026, 03:36 PM UTC
Duration
—
Affected: Intric Models
Timeline · 2 updates
  1. investigating Apr 13, 2026, 11:25 AM UTC

    Status: Investigating Our self-hosted completion model is currently experiencing elevated response times. Customers using this model may notice significantly slower than usual responses. Affected components Intric Models (Degraded performance)

  2. resolved Apr 13, 2026, 03:36 PM UTC

    Status: Resolved The issue has been resolved and affected components are now fully operational. Affected components Intric Models (Operational)

Read the full incident report →

Minor April 9, 2026

Outage affecting transcription model KB-Whisper EU

Detected by Pingoru
Apr 09, 2026, 12:52 PM UTC
Resolved
Apr 09, 2026, 12:52 PM UTC
Duration
—
Affected: Intric Models
Timeline · 2 updates
  1. identified Apr 08, 2026, 01:21 PM UTC

    Status: Identified The following model is currently unavailable, causing transcription requests to fail for some customers: • KB-Whisper EU The issue has been identified and we are working on a solution. Affected components Intric Models (Partial outage)

  2. resolved Apr 09, 2026, 12:52 PM UTC

    Status: Resolved The affected model is now fully operational. Affected components Intric Models (Operational)

Read the full incident report →

Minor March 18, 2026

Elevated error rates in Mistral and Anthropic models due to provider issues

Detected by Pingoru
Mar 18, 2026, 02:50 PM UTC
Resolved
Mar 18, 2026, 02:50 PM UTC
Duration
—
Affected: EU ModelsGlobal Models
Timeline · 2 updates
  1. monitoring Mar 18, 2026, 01:02 PM UTC

    Status: Monitoring We are currently experiencing elevated error rates for the following models: • Mistral 3 Large • Claude 4.6 Opus Users may experience failed requests, timeouts, or degraded response times when using these models. Affected components Global Models (Degraded performance) EU Models (Degraded performance)

  2. resolved Mar 18, 2026, 02:50 PM UTC

    Status: Resolved The provider issues have been resolved and the affected models are now fully operational. Affected components Global Models (Operational) EU Models (Operational)

Read the full incident report →

Minor March 14, 2026

Due to a provider issue, we are currently experiencing an outage affecting Swedish hosted models

Detected by Pingoru
Mar 14, 2026, 08:10 PM UTC
Resolved
Mar 14, 2026, 08:10 PM UTC
Duration
—
Affected: SWE Models
Timeline · 2 updates
  1. monitoring Mar 12, 2026, 08:24 AM UTC

    Status: Monitoring Our provider for Swedish hosted models is currently experiencing an outage. The following models are affected: • gpt-oss-120b • meta-llama/Llama-3.3-70B-Instruct • KBLab/kb-whisper-large • intfloat/multilingual-e5-large-instruct Affected components SWE Models (Partial outage)

  2. resolved Mar 14, 2026, 08:10 PM UTC

    Status: Resolved The issue has been resolved and all affected models are fully operational. Affected components SWE Models (Operational)

Read the full incident report →

Minor February 4, 2026

Elevated error rates in websearch functionality.

Detected by Pingoru
Feb 04, 2026, 02:38 PM UTC
Resolved
Feb 04, 2026, 02:38 PM UTC
Duration
—
Timeline · 2 updates
  1. monitoring Feb 04, 2026, 01:56 PM UTC

    Status: Monitoring The websearch tool is currently experiencing elevated error rates due to an external service issue.

  2. resolved Feb 04, 2026, 02:38 PM UTC

    Status: Resolved The issues have been resolved and websearch functionality is now fully operational.

Read the full incident report →