Intric had 40 outages in the last 2 years — averaging 1.6 incidents per month.
There were 40 Intric outages since October 13, 2025. Each is summarised below — incident details, duration, and resolution information.
Status: Monitoring We are currently experiencing SSO login disruptions affecting new users across all tenants. Our team is investigating, and we will share updates shortly. Affected components Intric portal (Degraded performance)
Status: Resolved Service restored. Affected components Intric portal (Operational)
Status: Investigating Custom MCP:s hosted by Intric are currently unavailable due to temporary outage. Affected components MCP servers (Full outage)
Status: Resolved Service restored. Affected components MCP servers (Operational)
Status: Monitoring Anthropic is currently experiencing elevated error rates affecting multiple Claude models. Affected components Global Models (Degraded performance)
Status: Resolved The Anthropic issue has been resolved. Affected Claude models are now fully operational. Affected components Global Models (Operational)
Status: Monitoring Anthropic is currently experiencing elevated error rates affecting Claude Opus 5 and Claude Haiku 4.5. Using these models may result in failed or delayed responses. Affected components Global Models (Degraded performance)
Status: Resolved The Anthropic issue has been resolved. Claude Opus 5 and Claude Haiku 4.5 are now fully operational. Affected components Global Models (Operational)
Status: Investigating Intric’s MCP servers are currently unreachable. All production custom MCPs deployed by Intric are unavailable, which may prevent customers from using tools and workflows that depend on these MCPs. Affected components MCP servers (Full outage)
Status: Resolved MCP services are restored Affected components MCP servers (Operational)
Status: Monitoring A sub-processor issue is currently affecting KB-Whisper Large SWE. Transcription requests using this model may fail. Affected components SWE Models (Degraded performance)
Status: Resolved The issue has been resolved and the affected model is fully functional. Affected components SWE Models (Operational)
Status: Investigating Gemma 4 model is currently experiencing degraded performance. Requests to this model may take longer than usual to complete, resulting in delayed responses. Affected components Intric Models (Degraded performance)
Status: Resolved Model function restored. Affected components Intric Models (Operational)
Status: Monitoring Anthropic is currently experiencing elevated error rates across Claude models. Customers using affected Claude models may experience failed or delayed responses. Affected components Global Models (Partial outage)
Status: Monitoring Degraded performance in Anthropic Claude Opus 4.8 Affected components Global Models (Degraded performance)
Status: Resolved The issue has been resolved and the affected models are fully operational. Affected components Global Models (Operational)
Status: Investigating We are currently experiencing a disruption on Intric portal caused by yesterday's release, this only affects multi tenant customers. Affected components Intric portal (Full outage)
Status: Resolved Case is resolved Affected components Intric portal (Operational)
Status: Identified The following models are currently unavailable: • gpt-oss-120b • Multilingual-E5-Large • KB-Whisper SWE • NB-Whisper SWE Affected components SWE Models (Partial outage)
Status: Resolved All resolved Affected components SWE Models (Operational)
Status: Monitoring Anthropic Claude Opus 4.8 is currently experiencing elevated error rates. Using this model may result in failed or delayed responses. Affected components Global Models (Degraded performance)
Status: Resolved This incident has been resolved. Affected components Global Models (Operational)
Status: Monitoring The provider for Swedish hosted transcription models are experiencing elevated error rates. Using the following models may result in failed or delayed transcriptions: • KB-Whisper Large • NB-Whisper Affected components SWE Models (Degraded performance)
Status: Resolved This issue has been resolved. Affected components SWE Models (Operational)
Status: Investigating We are currently experiencing issues with our transcription pipeline. Transcription requests may fail or not be processed. We are investigating the issue and will provide updates as soon as we have more information. Affected components Intric portal (Degraded performance)
Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components Intric portal (Degraded performance)
Status: Resolved The issue has been resolved. Affected components Intric portal (Operational)
Status: Identified The following models are currently unavailable. Using these models will result in failed requests: • KB-Whisper Large EU • Multilingual E5 Large Instruct The issue has been identified and we are working on a fix. Affected components Intric Models (Partial outage)
Status: Monitoring A fix has been implemented for Multilingual E5 Large Instruct and we are monitoring the situation. Affected components Intric Models (Partial outage)
Status: Resolved This incident has been resolved. Affected components Intric Models (Operational)
Status: Monitoring Anthropic is currently investigating elevated error rates for Claude Opus 4.7. Using this model may result in failed or delayed responses. Affected components Global Models (Degraded performance)
Status: Monitoring In addition to Claude Opus 4.7, Claude Opus 4.6 and Claude Sonnet 4.6 are also experiencing elevated error rates. Using these models may result in failed or delayed responses. Affected components Global Models (Degraded performance)
Status: Resolved The Anthropic issue has been resolved. Claude Opus 4.7, Claude Opus 4.6, and Claude Sonnet 4.6 are now fully operational. Affected components Global Models (Operational)
Status: Investigating Our Swedish hosted model is currently experiencing degraded performance due to high load. Customers using this model may experience significantly slower response times or increased latency. We are actively investigating the issue. Affected components Intric Models (Degraded performance)
Status: Investigating We have implemented a fix and are monitoring performance. Affected components Intric Models (Operational)
Status: Resolved We have implemented a fix and are monitoring performance. Affected components Intric Models (Operational)
Status: Monitoring Anthropic is currently experiencing elevated error rates affecting multiple Claude models. Customers who use these models may experience failed or delayed responses. Affected components Global Models (Degraded performance)
Status: Resolved The issue has been resolved and all affected Claude models are fully operational. Affected components Global Models (Operational)
Status: Monitoring Our provider for Swedish hosted models is currently down, affecting all of its models. Customers using the following models will experience failed requests. Completion models: • Llama 3.3 70B Instruct • GPT‑OSS 120B Embedding models: • Multilingual E5 Large Instruct Transcription models: • NB‑Whisper SWE • KB‑Whisper SWE Affected components SWE Models (Partial outage)
Status: Monitoring Our provider for Swedish hosted models has resolved the outage. The previously affected models are now operational and we are continuing to monitor the services. Affected components SWE Models (Operational)
Status: Resolved The issue has been resolved and the previously affected models are now fully operational. Affected components SWE Models (Operational)
Status: Monitoring Anthropic is currently experiencing elevated error rates for the Claude Opus 4.5 model. Customers using this model may encounter failed responses. Affected components Global Models (Degraded performance)
Status: Resolved The elevated error rates affecting Claude Opus 4.5 have been resolved. Affected components Global Models (Operational)
Status: Monitoring Anthropic is currently experiencing elevated error rates for Claude Haiku 4.5. Customers using this model may experience failed or delayed responses. Affected components Global Models (Degraded performance)
Status: Resolved The issue has been resolved and the affected model is now fully operational. Affected components Global Models (Operational)
Status: Investigating We are currently experiencing elevated error rates for Claude Sonnet 4.6 and Claude Opus 4.6. Customers using these models may encounter failed responses. Affected components Global Models (Degraded performance)
Status: Resolved The issue has been resolved and the affected models are fully operational. Affected components Global Models (Operational)
Status: Monitoring Mistral is currently experiencing degraded performance affecting Mistral 3 Large. Customers using this model may notice significantly longer response times than usual. Affected components EU Models (Degraded performance)
Status: Resolved The elevated response times affecting Mistral 3 Large have been resolved and the model is now performing normally. Additionally, we have added Mistral 4 Small as a new available model. Affected components EU Models (Operational)
Status: Investigating Our self-hosted completion model is currently experiencing elevated response times. Customers using this model may notice significantly slower than usual responses. Affected components Intric Models (Degraded performance)
Status: Resolved The issue has been resolved and affected components are now fully operational. Affected components Intric Models (Operational)
Status: Identified The following model is currently unavailable, causing transcription requests to fail for some customers: • KB-Whisper EU The issue has been identified and we are working on a solution. Affected components Intric Models (Partial outage)
Status: Resolved The affected model is now fully operational. Affected components Intric Models (Operational)
Status: Monitoring We are currently experiencing elevated error rates for the following models: • Mistral 3 Large • Claude 4.6 Opus Users may experience failed requests, timeouts, or degraded response times when using these models. Affected components Global Models (Degraded performance) EU Models (Degraded performance)
Status: Resolved The provider issues have been resolved and the affected models are now fully operational. Affected components Global Models (Operational) EU Models (Operational)