InterNetX experienced a notice incident on September 2, 2025 affecting Cloud Server and Bare Metal Server and 1 more component, lasting 7h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2025, 08:11 AM UTC
Our Cloud-Server are currently affected due to a technical disruption – the availability of customer systems on this host system is temporarily restricted. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.
- investigating Sep 02, 2025, 09:32 AM UTC
We are continuing to investigate this issue.
- identified Sep 02, 2025, 09:33 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 02, 2025, 11:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 03:44 PM UTC
This incident has been resolved.