InterNetX incident

Disruption - ISAC

Major Resolved View vendor source →

InterNetX experienced a major incident on September 19, 2025 affecting User Interface and API, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 05:37 PM UTC
Resolved
Sep 19, 2025, 06:06 PM UTC
Duration
28m
Detected by Pingoru
Sep 19, 2025, 05:37 PM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Sep 19, 2025, 05:37 PM UTC

    ISAC is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

  2. monitoring Sep 19, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 06:06 PM UTC

    This incident has been resolved.