InterNetX experienced a major incident on September 19, 2025 affecting Redirector and Data Center MUC and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
RedirectorData Center MUCKubernetes Cluster
Update timeline
- investigating Sep 19, 2025, 09:18 PM UTC
Our Server are currently affected due to a technical disruption – the availability of customer systems on this host system is temporarily restricted. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.
- monitoring Sep 19, 2025, 10:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 10:45 PM UTC
This incident has been resolved.