InterNetX incident

Disruption - AutoDNS 3.0

Major Resolved View vendor source →

InterNetX experienced a major incident on September 19, 2025 affecting User Interface and API and 1 more component, lasting 7h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 10:45 PM UTC
Resolved
Sep 20, 2025, 06:02 AM UTC
Duration
7h 17m
Detected by Pingoru
Sep 19, 2025, 10:45 PM UTC

Affected components

User InterfaceAPIDomain Studio

Update timeline

  1. investigating Sep 19, 2025, 11:35 PM UTC

    AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

  2. investigating Sep 19, 2025, 11:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 20, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 20, 2025, 06:02 AM UTC

    This incident has been resolved.