InterNetX incident

Disruption - AutoDNS 3.0

Major Resolved View vendor source →

InterNetX experienced a major incident on November 17, 2025 affecting User Interface and API, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 11:20 PM UTC
Resolved
Nov 18, 2025, 01:11 AM UTC
Duration
1h 51m
Detected by Pingoru
Nov 17, 2025, 11:20 PM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Nov 17, 2025, 11:20 PM UTC

    AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

  2. investigating Nov 17, 2025, 11:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 17, 2025, 11:38 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Nov 17, 2025, 11:55 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Nov 18, 2025, 12:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 18, 2025, 01:11 AM UTC

    This incident has been resolved.