InterNetX experienced a major incident on December 22, 2025 affecting Name Service, lasting 2h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Name Service
Update timeline
- investigating Dec 22, 2025, 07:27 AM UTC
The nameservers c.ns14.net and dns03.ns15.net are currently affected due to a technical disruption. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.
- identified Dec 22, 2025, 09:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 22, 2025, 09:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 10:24 AM UTC
This incident has been resolved.