InterNetX experienced a major incident on December 31, 2025 affecting User Interface and Name Service and 1 more component, lasting 10h 15m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceName ServiceAPIRedirectorMailProxyDomain StudioNodeSecure / AnycastWhoisProxyPROCEED
Update timeline
- investigating Dec 31, 2025, 05:22 PM UTC
Currently we're facing a Disruption in AutoDNS Services. We're investigating the issue.
- identified Dec 31, 2025, 06:59 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Dec 31, 2025, 09:34 PM UTC
We are currently investigating this issue.
- resolved Jan 01, 2026, 03:38 AM UTC
This incident has been resolved.