InterNetX incident

Network Incident

Critical Resolved View vendor source →

InterNetX experienced a critical incident on August 29, 2023 affecting Name Service and Redirector and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2023, 10:06 PM UTC
Resolved
Aug 29, 2023, 11:12 PM UTC
Duration
1h 5m
Detected by Pingoru
Aug 29, 2023, 10:06 PM UTC

Affected components

Name ServiceRedirectorMailProxyPROCEEDInterNetX Website

Update timeline

  1. investigating Aug 29, 2023, 10:06 PM UTC

    Currently there is a network related incident affecting parts of our infrastructure.

  2. investigating Aug 29, 2023, 10:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 29, 2023, 10:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 29, 2023, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. investigating Aug 29, 2023, 11:00 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Aug 29, 2023, 11:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 29, 2023, 11:12 PM UTC

    This incident has been resolved.