InterNetX incident

Partial unavailability of services

Minor Resolved View vendor source →

InterNetX experienced a minor incident on January 15, 2024 affecting User Interface and API and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2024, 12:26 PM UTC
Resolved
Jan 15, 2024, 02:14 PM UTC
Duration
1h 48m
Detected by Pingoru
Jan 15, 2024, 12:26 PM UTC

Affected components

User InterfaceAPIRedirectorMailProxyDomain Studio

Update timeline

  1. investigating Jan 15, 2024, 12:26 PM UTC

    Some services in AutoDNS are currently not available. Our technical departments are working on identifying the cause.

  2. monitoring Jan 15, 2024, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 15, 2024, 01:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 15, 2024, 02:14 PM UTC

    This incident has been resolved.