InterNetX incident

Disruption - AutoDNS 3.0

Major Resolved View vendor source →

InterNetX experienced a major incident on July 31, 2024 affecting User Interface and API and 1 more component, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 10:15 AM UTC
Resolved
Jul 31, 2024, 03:52 PM UTC
Duration
5h 37m
Detected by Pingoru
Jul 31, 2024, 10:15 AM UTC

Affected components

User InterfaceAPIDomain Studio

Update timeline

  1. investigating Jul 31, 2024, 10:46 AM UTC

    AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

  2. identified Jul 31, 2024, 11:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2024, 11:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2024, 03:52 PM UTC

    This incident has been resolved.