Internet Testing Systems incident
Testing Event (306) (04/20/2026-05/08/2026)
Internet Testing Systems is currently experiencing a notice incident, which began 317d ago. The vendor's full update timeline is below.
Update timeline
- monitoring Dec 08, 2025, 06:41 PM UTC
This is a placeholder for the testing event that begins Monday April 20, 2026 and runs through Friday May 8th, 2026. Proctors are encouraged to subscribe to this blog to receive exam-day updates via email. Text message alerts are only sent for final event resolution.
- monitoring Apr 20, 2026, 03:17 PM UTC
The system that allows our support team to answer phone calls is currently experiencing technical issues. Please contact the ITS Support Team through email at [email protected]
- monitoring Apr 20, 2026, 03:59 PM UTC
Our phone system is now fully operational. We apologize for any inconvenience this may have caused.
- monitoring Apr 22, 2026, 05:25 PM UTC
We are currenty experiencing connectivity issues with our phone provider. If you are in need of technical assistance with your exam, please dial 443-317-9377
- monitoring Apr 22, 2026, 09:26 PM UTC
Our phone systems are now operating normally. We apologize for any inconvenience this may have caused.