Intermountain Health App incident

Partial Outage of My Health+ Features

Notice Resolved View vendor source →

Intermountain Health App experienced a notice incident on January 18, 2024 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 7h 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2024, 06:46 PM UTC
Resolved
Jan 19, 2024, 02:44 AM UTC
Duration
7h 58m
Detected by Pingoru
Jan 18, 2024, 06:46 PM UTC

Affected components

Online Patient PortalApple Mobile AppBilling FeaturesAndroid Mobile App

Update timeline

  1. investigating Jan 18, 2024, 06:46 PM UTC

    My Health+ is currently experiencing intermittent, or a complete inability to process Paying for Care features. This issue may prevent users from viewing their bills, or complete an online bill pay transaction. The issue is under investigation. Other errors may be present during this time, and they will be identified as the investigation continues.

  2. resolved Jan 19, 2024, 02:44 AM UTC

    This incident has been resolved.