Intermountain Health App incident

Biometric Sign In Issues

Major Resolved View vendor source →

Intermountain Health App experienced a major incident on July 23, 2024 affecting Apple Mobile App, lasting 13d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 10:59 PM UTC
Resolved
Aug 06, 2024, 08:09 PM UTC
Duration
13d 21h
Detected by Pingoru
Jul 23, 2024, 10:59 PM UTC

Affected components

Apple Mobile App

Update timeline

  1. investigating Jul 23, 2024, 10:59 PM UTC

    We're sorry, we are currently experiencing an issue with biometric sign in that may affect your experience. If you are affected, please use your username and password to sign in. Thank you for your patience

  2. investigating Jul 23, 2024, 11:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 06, 2024, 08:09 PM UTC

    This incident has been resolved.