Intermountain Health App incident

Patient Portal Appointment Booking Experience Degraded

Minor Resolved View vendor source →

Intermountain Health App experienced a minor incident on January 27, 2025 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 04:52 PM UTC
Resolved
Jan 30, 2025, 05:04 PM UTC
Duration
3d
Detected by Pingoru
Jan 27, 2025, 04:52 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Jan 27, 2025, 04:52 PM UTC

    Users may experience problems when they try to book appointments. We are actively investigating the issue. We apologize for any inconvenience this has caused.

  2. investigating Jan 30, 2025, 05:04 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 30, 2025, 05:04 PM UTC

    This incident has been resolved.