Intermountain Health App incident

Limitations with Online Scheduling

Notice Resolved View vendor source →

Intermountain Health App experienced a notice incident on February 25, 2025 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 16h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2025, 11:29 PM UTC
Resolved
Feb 26, 2025, 03:40 PM UTC
Duration
16h 11m
Detected by Pingoru
Feb 25, 2025, 11:29 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Feb 25, 2025, 11:29 PM UTC

    At this time, users may experience issues with online scheduling functionality. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. monitoring Feb 26, 2025, 01:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2025, 03:40 PM UTC

    This incident has been resolved.