Intermountain Health App incident

Partial Outage of My Health+ Features

Minor Resolved View vendor source →

Intermountain Health App experienced a minor incident on January 25, 2024 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 05:06 PM UTC
Resolved
Jan 25, 2024, 07:35 PM UTC
Duration
2h 29m
Detected by Pingoru
Jan 25, 2024, 05:06 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile AppGet Care FeaturesText Message NotificationsE-Mail Notifications

Update timeline

  1. investigating Jan 25, 2024, 05:06 PM UTC

    My Health+ is currently experiencing intermittent, or a complete inability to view health records, upcoming appointments and My Care Team and messaging. The issue is under investigation. Other errors may be present during this time, and they will be identified as the investigation continues.

  2. investigating Jan 25, 2024, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 25, 2024, 07:35 PM UTC

    This incident has been resolved.