Intermountain Health App incident

Login Experience Degraded

Minor Resolved View vendor source →

Intermountain Health App experienced a minor incident on April 10, 2024 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2024, 02:40 PM UTC
Resolved
Apr 10, 2024, 05:05 PM UTC
Duration
2h 24m
Detected by Pingoru
Apr 10, 2024, 02:40 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Apr 10, 2024, 03:36 PM UTC

    At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. monitoring Apr 10, 2024, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2024, 05:05 PM UTC

    This incident has been resolved.