Intermountain Health App incident

Myhealth login issues

Minor Resolved View vendor source →

Intermountain Health App experienced a minor incident on June 4, 2024 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 11:40 PM UTC
Resolved
Jun 05, 2024, 12:00 AM UTC
Duration
19m
Detected by Pingoru
Jun 04, 2024, 11:40 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Jun 04, 2024, 11:40 PM UTC

    Users are having issues logging into myhealth. Support teams are troubleshooting the issue.

  2. investigating Jun 04, 2024, 11:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 04, 2024, 11:53 PM UTC

    Login issues have been resolved. Teams are investigating invitation issues.

  4. resolved Jun 05, 2024, 12:00 AM UTC

    This incident has been resolved.