Intermountain Health App incident

Login Experience Degraded

Minor Resolved View vendor source →

Intermountain Health App experienced a minor incident on June 20, 2024 affecting Online Patient Portal and Apple Mobile App and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 09:02 PM UTC
Resolved
Jun 20, 2024, 10:55 PM UTC
Duration
1h 53m
Detected by Pingoru
Jun 20, 2024, 09:02 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Jun 20, 2024, 09:02 PM UTC

    Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

  2. monitoring Jun 20, 2024, 10:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2024, 10:55 PM UTC

    This incident has been resolved.