Intercom incident

[EU Hosting] Slowness and errors in Inbox translations in the European hosting region

Minor Resolved View vendor source →

Intercom experienced a minor incident on March 16, 2026 affecting Inbox, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 03:23 PM UTC
Resolved
Mar 16, 2026, 03:23 PM UTC
Duration
—
Detected by Pingoru
Mar 16, 2026, 03:23 PM UTC

Affected components

Inbox

Update timeline

  1. investigating Mar 16, 2026, 02:14 PM UTC

    Status: Investigating We're investigating issues with inbox translations in the European hosting region. Affected components Inbox (Degraded performance)

  2. resolved Mar 16, 2026, 03:23 PM UTC

    Status: Resolved Between 11:52 - 14:13 UTC inbox translations in the Europe hosting region were slow or returning errors. The problem has since been resolved. Affected components Inbox (Operational)