Intercom incident
[EU Hosting] Delayed update to Reports in the EU hosting region
Intercom experienced a minor incident on March 20, 2026 affecting Reporting, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- monitoring Mar 20, 2026, 03:05 PM UTC
Status: Monitoring Reporting data is delayed in the EU hosting region. We're expecting it to be recovered by 17:00 UTC. Affected components Reporting (Degraded performance)
- resolved Mar 20, 2026, 07:26 PM UTC
Status: Resolved Reporting data is back up to date. Affected components Reporting (Operational)