Intercom incident

[EU Hosting] Delayed update to Reports in the EU hosting region

Minor Resolved View vendor source →

Intercom experienced a minor incident on March 20, 2026 affecting Reporting, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 07:26 PM UTC
Resolved
Mar 20, 2026, 07:26 PM UTC
Duration
Detected by Pingoru
Mar 20, 2026, 07:26 PM UTC

Affected components

Reporting

Update timeline

  1. monitoring Mar 20, 2026, 03:05 PM UTC

    Status: Monitoring Reporting data is delayed in the EU hosting region. We're expecting it to be recovered by 17:00 UTC. Affected components Reporting (Degraded performance)

  2. resolved Mar 20, 2026, 07:26 PM UTC

    Status: Resolved Reporting data is back up to date. Affected components Reporting (Operational)