Intercom incident

[US Hosting] Images not loading in the inbox

Minor Resolved View vendor source →

Intercom experienced a minor incident on May 20, 2026 affecting Inbox, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 10:17 AM UTC
Resolved
May 20, 2026, 10:17 AM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 10:17 AM UTC

Affected components

Inbox

Update timeline

  1. monitoring May 20, 2026, 10:16 AM UTC

    Status: Monitoring Between 09:08 - 09:28 UTC, images were not loading in the Intercom inbox. Apologies for the disruption. Affected components Inbox (Degraded performance)

  2. resolved May 20, 2026, 10:17 AM UTC

    Status: Resolved The issue is resolved. Affected components Inbox (Operational)