Intercom incident

Inbound Phone calls not routing to Teammates

Major Resolved

Intercom experienced a major incident on February 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 06:20 PM UTC
Resolved
Feb 27, 2026, 05:53 PM UTC
Duration
Detected by Pingoru
Feb 27, 2026, 06:20 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.