Intercom incident

Increased errors and latency with Inbox

Minor Resolved

Intercom experienced a minor incident on March 20, 2026, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 06:43 PM UTC
Resolved
Mar 20, 2026, 07:52 PM UTC
Duration
1h 9m
Detected by Pingoru
Mar 20, 2026, 06:43 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.