Intellishift incident

IntelliShift Reports & Dashboards - Degraded Service

Minor Resolved View vendor source →

Intellishift experienced a minor incident on February 21, 2023 affecting Web Application, lasting 3h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 08:03 PM UTC
Resolved
Feb 21, 2023, 11:57 PM UTC
Duration
3h 53m
Detected by Pingoru
Feb 21, 2023, 08:03 PM UTC

Affected components

Web Application

Update timeline

  1. identified Feb 21, 2023, 08:03 PM UTC

    At this time IntelliShift is experiencing a service degradation with regards to Reports & Dashboards. This means that at this time some Reports or Dashboards may not return data. We have identified that the issue is related to an upstream Reporting Service that is currently experiencing issues which is affecting other services other then but including IntelliShift. Our team is engaged with 3rd Party Support to work to get this issue restored as soon as possible. Our team will update you along the process towards resolution. Thank You.

  2. resolved Feb 21, 2023, 11:57 PM UTC

    As of 6:30pm Eastern all IntelliShift Reports & Dashboards are accessible again. The 3rd Party vendor issue has been resolved. We are still actively monitoring this closely to ensure no further items are impacted. Thank You.