Intellishift incident

IntelliShift Reports & Dashboards - Degraded Service

Notice Resolved View vendor source →

Intellishift experienced a notice incident on June 13, 2023 affecting Web Application, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 05:36 PM UTC
Resolved
Jun 13, 2023, 08:40 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 13, 2023, 05:36 PM UTC

Affected components

Web Application

Update timeline

  1. identified Jun 13, 2023, 05:36 PM UTC

    At this time IntelliShift is experiencing a service degradation with regards to Reports & Dashboards. This means that at this time some Reports or Dashboards may not return data. We have identified that the issue is related to an upstream Reporting Service that is currently experiencing issues which is affecting other services other then but including IntelliShift. Our team is engaged with 3rd Party Support to work to get this issue restored as soon as possible. Our team will update you along the process towards resolution.

  2. resolved Jun 13, 2023, 08:40 PM UTC

    As of 4:00pm Eastern all IntelliShift Reports & Dashboards are accessible again. The 3rd Party vendor issue has been resolved. We are still actively monitoring this closely to ensure no further items are impacted. Thank You.