Intellishift experienced a minor incident on March 12, 2024 affecting Web Application and Mobile App, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2024, 05:37 PM UTC
As of 1:00pm Eastern, IntelliShift Telematics has identified some assets are experiencing a delay of the live feed. Our team is investigating the issue and are working to resolve this issue as soon as possible. During this time Map View - Live Tracking and Reports may be delayed.
- resolved Mar 12, 2024, 08:45 PM UTC
The telematics live feed delay has been resolved. All assets are now displaying real-time current locations on the Map View and Fleet Status pages in the IntelliShift Telematics module. We are monitoring this closely to ensure that no further issues present itself. As well, we will provide a root cause analysis within the next 24-48 hours. Regards.