Intellishift incident

IntelliShift - Telematics live feed delays

Notice Resolved View vendor source →

Intellishift experienced a notice incident on September 6, 2022 affecting Web Application, lasting 8h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 02:43 PM UTC
Resolved
Sep 06, 2022, 11:00 PM UTC
Duration
8h 17m
Detected by Pingoru
Sep 06, 2022, 02:43 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Sep 06, 2022, 07:43 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 07, 2022, 01:39 AM UTC

    This incident has been resolved. Root cause analysis is still in progress.

  3. postmortem Sep 09, 2022, 12:43 PM UTC

    IntelliShift engineering was able to work with our upstream data providers to determine the issue and get it resolved to restore the live feed of location data within the IntelliShift telematics module. All data is available in the Reports and Dashboard modules.