Intellishift experienced a major incident on August 31, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 31, 2024, 05:00 PM UTC
Customers may have experienced delays or issues when accessing certain pages within the the IntelliShift web application between 9:00 AM - 9:40 AM ET, resulting in extended page load times.
- postmortem Aug 31, 2024, 05:01 PM UTC
This issue was caused by network latency between hosts within the IntelliShift platform hosting environment. A fix was implemented for this issue and monitored the environment to confirm that service was restored.