Intellishift experienced a major incident on September 1, 2024 affecting Web Application, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Sep 01, 2024, 04:48 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2024, 05:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 01, 2024, 05:47 PM UTC
This incident has been resolved.
- postmortem Sep 03, 2024, 01:18 PM UTC
This issue was caused by network latency between hosts within the IntelliShift platform hosting environment. A fix was implemented for this issue and monitored the environment to confirm that service was restored.