Intellishift experienced a major incident on September 24, 2024 affecting Telematics and GPS location, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Telematics and GPS location
Update timeline
- investigating Sep 24, 2024, 06:34 PM UTC
At this time we have received reports from users who are experiencing issues with Assets Not Loading on the Telematics Map View and Fleet Status screens. Our team is currently investigating this issue.
- monitoring Sep 24, 2024, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2024, 08:12 PM UTC
This incident has been resolved. Our teams are continuing to review this incident to ensure we implement a permanent solution to prevent this from recurring.