IntelligenceBank Outage History
IntelligenceBank is up right nowIntelligenceBank had 13 outages in the last 2 years, averaging 0.5 incidents per month.
There were 13 IntelligenceBank outages since June 10, 2025. Each is summarised below. Incident details, duration, and resolution information.
CA API recovered
US Web recovered
US API recovered
AU Web recovered
CA Web recovered
AU API recovered
EU API recovered
EU Web recovered
this is a test
Affected: EU (EU Web)
Timeline · 1 update
- resolved Dec 19, 2025, 12:10 AM UTC
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Partial Downtime with Content Risk Reviews
Affected: AU (AU Web)AU (AU API)US (US Web)US (US API)EU (EU Web)EU (EU API)CA (CA Web)CA (CA API)
Timeline · 1 update
- resolved Oct 02, 2025, 05:48 PM UTC
From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window.
Intermittent slow response
Affected: AU (AU Web)
Timeline · 1 update
- resolved Jul 08, 2025, 04:10 AM UTC
There were intermittent slow responses from around 1pm to 2pm across the platform caused by a network issue affecting one of the search servers. This has now been resolved.
Difficulty uploading files
Affected: EU (EU Web)EU (EU API)
Timeline · 1 update
- resolved Jun 10, 2025, 06:30 AM UTC
several customers reporting slow processing on site and an inability to upload files. Initial investigation points to a low level network issue.