Inteliquent incident

Portal and API issues

Major Resolved View vendor source →

Inteliquent experienced a major incident on May 14, 2025 affecting Web Portal (portal.inteliquent.com) and API, lasting 69d 7h. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 11:53 AM UTC
Resolved
Jul 22, 2025, 07:04 PM UTC
Duration
69d 7h
Detected by Pingoru
May 14, 2025, 11:53 AM UTC

Affected components

Web Portal (portal.inteliquent.com)API

Update timeline

  1. investigating May 14, 2025, 11:53 AM UTC

    Portal users are not able to login and provisioning services are not currently available. We are investigating the issues.

  2. identified May 14, 2025, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 14, 2025, 02:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 14, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2025, 07:04 PM UTC

    This incident has been resolved.