Inteliquent incident

Portal, API and Message Broker Intermittent Issues

Minor Resolved View vendor source →

Inteliquent experienced a minor incident on December 9, 2024 affecting Web Portal (portal.inteliquent.com) and API and 1 more component, lasting 35d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 02:23 PM UTC
Resolved
Jan 13, 2025, 03:47 PM UTC
Duration
35d 1h
Detected by Pingoru
Dec 09, 2024, 02:23 PM UTC

Affected components

Web Portal (portal.inteliquent.com)APIMessage Broker

Update timeline

  1. investigating Dec 09, 2024, 02:23 PM UTC

    We are seeing slow transactions in the portal and API. We are investigating and will update once we have more information.

  2. investigating Dec 09, 2024, 02:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 09, 2024, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 10, 2024, 04:12 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 25, 2024, 07:40 PM UTC

    We are observing intermittent issues on the portal, API and Message Broker. Adjustments have been made and will continue to monitor.

  6. monitoring Dec 31, 2024, 04:15 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Jan 02, 2025, 02:53 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Jan 07, 2025, 03:37 PM UTC

    We are continuing to monitor for any further issues.

  9. monitoring Jan 08, 2025, 02:39 PM UTC

    We are continuing to monitor for any further issues.

  10. monitoring Jan 09, 2025, 02:34 PM UTC

    We are continuing to monitor for any further issues.

  11. monitoring Jan 11, 2025, 06:17 PM UTC

    We are continuing to monitor for any further issues.

  12. resolved Jan 13, 2025, 03:47 PM UTC

    This incident has been resolved