IntelePeer incident

Insights Analytics Degradation

Minor Resolved View vendor source →

IntelePeer experienced a minor incident on June 12, 2025 affecting Insights Analytics and Smart Communicator, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:20 PM UTC
Resolved
Jun 12, 2025, 10:12 PM UTC
Duration
3h 51m
Detected by Pingoru
Jun 12, 2025, 06:20 PM UTC

Affected components

Insights AnalyticsSmart Communicator

Update timeline

  1. investigating Jun 12, 2025, 06:20 PM UTC

    Currently some customers could be experiencing an impact to accessing their Insights Analytics data. Intelepeer is investigating to determine the issue and resolve.

  2. investigating Jun 12, 2025, 06:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 07:01 PM UTC

    Intelepeer has identified an Internet wide impact via Google data streams more information will be provided as it becomes available.

  4. identified Jun 12, 2025, 07:32 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jun 12, 2025, 09:05 PM UTC

    Google has started to restore their data streams and we are monitoring the results.

  6. monitoring Jun 12, 2025, 09:05 PM UTC

    Google has started to restore their data streams and we are monitoring the results.

  7. resolved Jun 12, 2025, 10:12 PM UTC

    This incident has been resolved.