IntelePeer experienced a notice incident on November 18, 2022 affecting Smartflows Automation, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2022, 03:40 PM UTC
Some customers may not be able to save flows or newly created flows. We are working to correct this action and will provide more updates to come.
- identified Nov 18, 2022, 04:04 PM UTC
The issue was identified and a fix is being deployed. Customers creating new flows or updating flows where SWITCH action is present will be asked to save once the issue is resolved.
- monitoring Nov 18, 2022, 04:42 PM UTC
The issue has been corrected. Customers who created new flows or updated flows where SWITCH action is present will need to save/deploy their flows. Once save/deployed customer will be able to use their flow without issue. Intelepeer will continue to monitor throughout the day but the issue is resolved.
- monitoring Nov 18, 2022, 04:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2022, 06:30 PM UTC
This incident has been resolved.