IntelePeer experienced a minor incident on November 29, 2022 affecting Smartflows Automation, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Smartflows Automation
Update timeline
- investigating Nov 29, 2022, 05:23 PM UTC
Customers may be experiencing intermittent Smartflow deployment errors and IVR processing. Intelepeer engineering teams are immediately addressing and additional updates to come.
- identified Nov 29, 2022, 05:52 PM UTC
Intelepeer Update: Flows are saving and deploying correctly despite an error message that is displayed when deploying. Intelepeer continues to investigate reported IVR issues.
- monitoring Nov 29, 2022, 07:10 PM UTC
Intelepeer Update: Flows are saving and deploying correctly. We will continue to monitor but consider this issue resolved.
- resolved Nov 29, 2022, 09:33 PM UTC
This incident has been resolved.