IntelePeer incident

Amazon AWS impacting List Management

Major Resolved View vendor source →

IntelePeer experienced a major incident on June 13, 2023 affecting List Management, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:44 PM UTC
Resolved
Jun 13, 2023, 09:13 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 13, 2023, 07:44 PM UTC

Affected components

List Management

Update timeline

  1. investigating Jun 13, 2023, 07:44 PM UTC

    We are currently investigating an issue related to Amazon AWS. This could be impacting Intelepeer customers abilities to use List Management within their designated smart flows. The nature of the issue is intermittent. For more details on Amazon's outage please refer to https://health.aws.amazon.com/health/status.

  2. identified Jun 13, 2023, 08:24 PM UTC

    The issue has been identified. AWS is experiencing nationwide impacts. We will provide further updates as they become available.

  3. monitoring Jun 13, 2023, 08:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 13, 2023, 09:13 PM UTC

    This incident has been resolved. AWS have been normalized and all list management functionality has been restored to fully operational status.