IntelePeer incident

[email protected] email is currently experiencing degradation due to an event with mimecast software.

Critical Resolved View vendor source →

IntelePeer experienced a critical incident on September 14, 2023 affecting IntelePeer.com, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 08:13 PM UTC
Resolved
Sep 14, 2023, 09:04 PM UTC
Duration
50m
Detected by Pingoru
Sep 14, 2023, 08:13 PM UTC

Affected components

IntelePeer.com

Update timeline

  1. investigating Sep 14, 2023, 08:13 PM UTC

    Due to an issue that we are experiencing with our support@intelepeer email address that uses mimecast software, We are asking our customers to call into our Support line, 866-780-8639, for any urgent matters. Thank you for your patience, while we work to resolve this.

  2. identified Sep 14, 2023, 08:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 14, 2023, 09:04 PM UTC

    This incident has been resolved.