IntelePeer experienced a notice incident on September 27, 2023 affecting SMS API, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
SMS API
Update timeline
- investigating Sep 27, 2023, 10:09 PM UTC
We are currently investigating an issue where SMS messages are delayed when being sent out. We are investigating if messages are failing.
- investigating Sep 27, 2023, 10:10 PM UTC
We are continuing to investigate this issue.
- investigating Sep 27, 2023, 11:14 PM UTC
We are currently investigating an issue and continue to see messages delayed during processing. Intelepeer is unable to replicate any failures.
- investigating Sep 28, 2023, 01:06 AM UTC
We are continuing to investigate this issue and should have an update shortly.
- identified Sep 28, 2023, 01:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 28, 2023, 02:09 AM UTC
This incident has been resolved.