IntelCenter incident

ICD Service Outage

Major Resolved View vendor source →

IntelCenter experienced a major incident on April 13, 2016, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2016, 06:39 AM UTC
Resolved
Apr 13, 2016, 07:26 AM UTC
Duration
47m
Detected by Pingoru
Apr 13, 2016, 06:39 AM UTC

Update timeline

  1. investigating Apr 13, 2016, 06:39 AM UTC

    We are aware of an outage impacting the ability of users to log into the IntelCenter Database (ICD). The cause of the outage is being investigated and we will provide an update as soon as more is known.

  2. identified Apr 13, 2016, 06:54 AM UTC

    We have identified the issue and expect a fix to be in place within the next 25 minutes. Thank you for your patience as we work to get this resolved as quickly as possible.

  3. monitoring Apr 13, 2016, 07:05 AM UTC

    The issue has been resolved and you can now once again access the IntelCenter Database (ICD). We are continuing to monitor the situation to make sure no further issues arise.

  4. resolved Apr 13, 2016, 07:26 AM UTC

    Monitoring of the source of the issue over the past 20 minutes shows no remaining issues. Thank you for your patience.