IntelCenter experienced a major incident on January 25, 2018, lasting 12h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 25, 2018, 12:25 AM UTC
The ICD is currently down. We have identified the issue and are working on a resolution. Updates will be posted here as things develop. Thanks for your patience as we work to get this resolved.
- identified Jan 25, 2018, 04:38 AM UTC
Work is continuing on reestablishing access to the ICD. Progress is being made but there is still a lot to be done. As soon as we have more information another update will be posted. Thanks again for your patience.
- resolved Jan 25, 2018, 12:41 PM UTC
The ICD is back up and functioning normally. Thank you for your patience during this outage. We are working on putting new measures in place to prevent this same issue from happening again.