Integrate.io Outage History

Integrate.io is up right now

Integrate.io had 28 outages in the last 2 years totaling 19h 43m of downtime — averaging 1.2 incidents per month.

There were 28 Integrate.io outages since June 4, 2024 totaling 19h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.xplenty.com

Critical September 16, 2024

Intermittent Dashboard and API Issues

Detected by Pingoru
Sep 16, 2024, 11:22 AM UTC
Resolved
Sep 17, 2024, 05:16 AM UTC
Duration
17h 53m
Affected: API
Timeline · 4 updates
  1. investigating Sep 16, 2024, 11:22 AM UTC

    We are currently investigating this issue which may have been potentially caused by the database migration maintenance from earlier.

  2. investigating Sep 16, 2024, 03:13 PM UTC

    We are continuing to investigate the issue with our upstream provider.

  3. monitoring Sep 16, 2024, 05:52 PM UTC

    A measure has been implemented and we are monitoring the results. The issue may have been caused by a database resource issue and we have yet to confirm. Thank you for your patience and we apologize for the inconvenience caused.

  4. resolved Sep 17, 2024, 05:16 AM UTC

    The updates seem to have resolved the issue and the incident has been resolved.

Read the full incident report →

Notice August 14, 2024

Increased Cluster Creation Times

Detected by Pingoru
Aug 14, 2024, 09:09 AM UTC
Resolved
Aug 14, 2024, 09:59 AM UTC
Duration
50m
Timeline · 3 updates
  1. investigating Aug 14, 2024, 09:09 AM UTC

    We are currently investigating an issue with increased cluster creation time.

  2. monitoring Aug 14, 2024, 09:17 AM UTC

    We have identified the issue and put a fix in place and cluster provisioning times should be back to normal now. We are monitoring the issue.

  3. resolved Aug 14, 2024, 09:59 AM UTC

    The incident has been resolved. We apologize for the inconvenience.

Read the full incident report →

Major June 18, 2024

Clusters and Jobs Stuck on Pending, Long Running Package Validation

Detected by Pingoru
Jun 18, 2024, 09:17 AM UTC
Resolved
Jun 18, 2024, 10:16 AM UTC
Duration
59m
Affected: Processing Engine
Timeline · 4 updates
  1. investigating Jun 18, 2024, 09:17 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 18, 2024, 09:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 18, 2024, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2024, 10:16 AM UTC

    This incident has been resolved. Upon investigation, we have identified that the root cause of this issue is coming from our upstream provider.

Read the full incident report →