Integrate.io incident

Salesforce related jobs are failing with "system down" error

Integrate.io experienced a notice incident on May 21, 2026 affecting Salesforce Destination, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started: May 21, 2026, 10:27 PM UTC
Resolved: May 22, 2026, 05:09 AM UTC
Duration: 6h 41m
Detected by Pingoru: May 21, 2026, 10:27 PM UTC

Affected components

Salesforce Destination

Update timeline

investigating May 21, 2026, 10:27 PM UTC

Issue - There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. Please refer to more on Salesforce status - https://status.salesforce.com/incidents/20004038 Affected integrate.io jobs having the Salesforce connectors (Source/destination) are failing with an error message : Error Occurred While Authenticating: { "error" : "system_down", "error_description" : "system may be currently unavailable" }
resolved May 22, 2026, 05:09 AM UTC

Please be advised that the Salesforce incident has been fully resolved. You can view the official status update here: https://status.salesforce.com/incidents/20004038 We kindly ask that you check your jobs utilizing Salesforce connectors; all integrations should now be fully functional. Should you have any further questions or continue to experience issues, please do not hesitate to reach out to us at [email protected]