Integrate.io incident

Intermittent connection issue to REST API and Database connections

Minor Resolved View vendor source →

Integrate.io experienced a minor incident on October 12, 2022 affecting AWS - US East (N. Virginia), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2022, 05:48 PM UTC
Resolved
Oct 12, 2022, 06:41 PM UTC
Duration
52m
Detected by Pingoru
Oct 12, 2022, 05:48 PM UTC

Affected components

AWS - US East (N. Virginia)

Update timeline

  1. investigating Oct 12, 2022, 05:48 PM UTC

    Reports of intermittent connection issues to REST API and Databases received. Our engineering team is investigating and will provide an update as soon as we have more information.

  2. investigating Oct 12, 2022, 05:53 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 12, 2022, 06:29 PM UTC

    Our Engineering has identified the connection issues are only impacting our Virginia Region. We will have more updates as they become available.

  4. identified Oct 12, 2022, 06:32 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Oct 12, 2022, 06:41 PM UTC

    This incident has been resolved.