Integrate.io incident

Dashboard and API Issues

Critical Resolved View vendor source →

Integrate.io experienced a critical incident on May 13, 2024 affecting dashboard.xplenty.com and API and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2024, 06:40 AM UTC
Resolved
May 13, 2024, 08:00 AM UTC
Duration
1h 19m
Detected by Pingoru
May 13, 2024, 06:40 AM UTC

Affected components

dashboard.xplenty.comAPIapi.xplenty.com

Update timeline

  1. identified May 13, 2024, 06:40 AM UTC

    The dashboard and the API are currently not accessible due to an issue with our upstream provider. We are currently in touch with them to expedite the issue.

  2. monitoring May 13, 2024, 07:40 AM UTC

    Applications are now starting to go online and jobs should now run fine. We are monitoring further.

  3. resolved May 13, 2024, 08:00 AM UTC

    The incident has been resolved.