Integrate.io incident

Dashboard and API issues

Critical Resolved View vendor source →

Integrate.io experienced a critical incident on June 4, 2024 affecting dashboard.xplenty.com and API and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 05:10 AM UTC
Resolved
Jun 04, 2024, 09:00 AM UTC
Duration
3h 50m
Detected by Pingoru
Jun 04, 2024, 05:10 AM UTC

Affected components

dashboard.xplenty.comAPIapi.xplenty.com

Update timeline

  1. identified Jun 04, 2024, 05:10 AM UTC

    The dashboard and the API are currently not accessible due to an issue with our upstream provider. We are currently in touch with them to expedite the issue.

  2. monitoring Jun 04, 2024, 05:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 04, 2024, 05:35 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 04, 2024, 09:00 AM UTC

    This incident has been resolved.