Integrate.io experienced a critical incident on September 16, 2024 affecting API, lasting 17h 53m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Sep 16, 2024, 11:22 AM UTC
We are currently investigating this issue which may have been potentially caused by the database migration maintenance from earlier.
- investigating Sep 16, 2024, 03:13 PM UTC
We are continuing to investigate the issue with our upstream provider.
- monitoring Sep 16, 2024, 05:52 PM UTC
A measure has been implemented and we are monitoring the results. The issue may have been caused by a database resource issue and we have yet to confirm. Thank you for your patience and we apologize for the inconvenience caused.
- resolved Sep 17, 2024, 05:16 AM UTC
The updates seem to have resolved the issue and the incident has been resolved.